SERVICES OFFERED BY DANA BUTCHER ASSOCIATES

REPORTING

Dana Butcher Associates provides computerized comprehensive monthly reports that include the following:

• Income and Expense Statements
    (Month and Year to Date Budget vs. Actual)
• Cash Position Report
• Rent Roll
• Check Register
• Accounts Payable
• Delinquency Reports

MAINTENANCE

Dana Butcher Associates coordinates all maintenance issues that arise. A timely response to tenants maintenance requests ensures that we are continuing to build good relations by servicing their needs. All tenant contacts, maintenance requests, are logged as to the caller, nature of the call, time call is received and the action taken. This procedure gives us an on-going overview of problem areas in addition to verifiying vendor follow-up. We will arrange for competitive bids for any building services that are required.

VENDOR COMPLIANCE

All vendors and contractors are carefully evaluated for level of experience, pricing, and customer service. They are required to provide the appropriate licensing and insurance and are tracked for compliance.

TENANT RETENTION

Ongoing communication with tenants assures that we are promoting their satisfaction with the property, landlord, and management company.

EMERGENCY SERVICE

In the event of an emergency after normal business hours or on weekends, our answering service will route the call to the on-call Property Supervisor who will respond accordingly.